We proudly stand behind the quality items that we sell. If any stock item fails to meet your expectations, we will replace it or refund the original purchase price, less the shipping charges - no questions asked - for 30 days. Simply return the item in its original condition in the original packaging for a full refund. Please refer to our Return Instructions.
When considering defects, please remember Switch Hits specializes in handcrafted items. Due to the handmade nature of our products, variations in cut, finish, and color are common and should be expected — each switchplate is a unique piece of art.
We strive to ship only quality products and your satisfaction is paramount. If damage has occurred due to handling of the shipment, please contact us immediately at email@example.com or use our contact form.
If, for any other reason, you are not satisfied with your purchase, we'll gladly replace it, exchange it, or refund the purchase price of any item, less shipping charges.