We proudly stand behind the quality items that we sell. If
any stock item fails to meet your expectations, we will replace
it or refund the original purchase price, less the shipping
charges - no questions asked - for 30 days. Simply return
the item in its original condition in the original packaging
for a full refund. Please refer to our Return instructions.
When
considering defects, please remember Switch Hits specializes
in handcrafted items. Due to the handcrafted nature of our
products, variations in cut, finish, and color are common
and should be expected -- each one a unique piece of art.
We
strive to ship only quality products and your satisfaction
is paramount. If damage has occurred due to handling of the
shipment, please contact us immediately at customerservice@switchhits.com.
If,
for any other reason, you are not satisfied with your purchase,
we'll gladly replace it, exchange it, or refund the purchase
price of any item, less shipping charges.
