We'll gladly make an exchange for non-custom items. Since our system is totally automated through our website, exchanges are basically treated as new orders...please reorder the items you want from our web site. Once we receive your return in good condition, we'll credit your credit card for the cost of the original item.
NOTE: Sorry, we can not make exchanges based on emails or hand written notes with your returns...only through a new order at our site. A separate credit for returned items will be issued on your original order.