When considering defects, please remember Switch Hits specializes in handcrafted items. Due to the handmade nature of our products, variations in cut, finish, and color are common and should be expected — each switchplate is a unique piece of art. When we expect variation in a particular switchplate line, we do our best to keep the look of the switchplates in your order as consistent as possible.
Some of our artists make very unique products...by hand. Sometimes they are not "perfect" like a manufactured plate. Having a uniform, factory look is not possible for many designs. We make no excuses for our quest to give you the broadest selection as possible. We consider these crafted imperfections as character.
If you're still not happy...
We're happy to accept any returns for any reason. Simply follow our Return Instructions.
