Our shipping department takes great care and uses the finest packing materials to protect your shipment. We have a great track record with minimal shipping damage. However, some of our items are fragile and even the best of intentions fails us.
If you receive any item in damaged condition, please contact Switch Hits' Customer Service through our convenient contact form. On the form, please provide the email address you used to order your switch plates, as well as your order number, and any other relevant information.
DO NOT RETURN THE BROKEN ITEM to Switch Hits until you hear back from us. Sorry, we can not reimburse return shipping charges unless the damaged return is authorized. We request that you keep the package and packing materials for 5 working days in case our shippers (USPS and sometimes UPS) need to inspect the damage.
In the meantime, we will replace your damaged item as soon as possible.
Our apologies for any inconvenience.
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Over 240,000 Switchplates in Stock, Ready to Ship.